Shipping Policy
Effective Date: May 12, 2026
At KASSY-O, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
2. Shipping Times
Estimated delivery times may vary depending on your location and shipping method selected at checkout.
Typical delivery times:
- Domestic Shipping: 5–10 business days
- International Shipping: 7–21 business days
Please note that delivery times are estimates and are not guaranteed.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and the shipping method selected.
Promotional free shipping offers may be available from time to time.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
5. Delays
We are not responsible for shipping delays caused by:
- Customs clearance
- Weather conditions
- Carrier delays
- Incorrect shipping information provided by the customer
6. Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you.
8. International Shipping
International customers may be responsible for customs duties, taxes, or import fees required by their country.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us:
Email: success@kassy-o.com
Phone: 2635662336